Privacy Policy

Effective Date: 25/05/2025

At Simply The Choice Manor, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with us—whether through our website, booking platforms, or during your stay.

1. Information We Collect

We may collect the following types of personal information:

Personal identification information: Full name, email address, phone number, ID/passport number, and residential address.
Booking and stay information: Check-in/check-out dates, preferences, and special requests.
Payment details: Credit/debit card details and billing information (collected securely through our payment provider).
Website usage information: IP address, browser type, device information, and pages visited (collected via cookies).

2. How We Use Your Information

We collect and use your information for the following purposes:

To manage bookings, reservations, and guest check-ins/check-outs.
To communicate with you regarding your reservation or inquiries.
To provide personalised hospitality services during your stay.
To process secure payments.
To improve our services, website experience, and guest satisfaction.
To comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell or share your personal information with third parties for marketing purposes. Your data may only be shared with:

Trusted third-party service providers (e.g., payment processors, booking platforms) who assist us in operating our guesthouse or website.
Authorities, if required by law or for the protection of our property, staff, or other guests.

All third parties are obligated to comply with strict data protection practices.

4. Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

Secure online booking platforms
Encrypted payment processing
Access control to personal data
Staff training on data privacy and confidentiality

5. Retention of Information

We will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. Once information is no longer needed, it will be securely deleted or anonymised.

6. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

Access the personal data we hold about you
Request correction or deletion of your information
Object to the processing of your personal data
Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the details below.

7. Cookies and Website Tracking

Our website uses cookies to improve your browsing experience and understand how visitors interact with the site. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website or emails may contain links to third-party websites (e.g., booking engines, restaurant suggestions). We are not responsible for the privacy practices or content of these websites.

9. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the updated policy will indicate the revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact:

Simply The Choice Manor
15 Aurora Street, Welgelegen, Parow, 7500.
Email: info@stcmanor.co.za
Phone: +27 82 550 3559

rochelle de abreu

13:03 12 Aug 25

A perfectly tucked away Manor that is close to shops, health facilities and anything you may need is a stones throw away.

Once you are in your suite (we stayed in suite2) and use the courtyard, you feel transported to an open welcoming and tranquil area that has many sections for you to choose from to sit and relax in the sun. Braai facilities are also available no matter the weather conditions.

The suite itself offers an abundance of extras like:
- Electric Blanket
- Airfryer with liners
- Tv
- Aircon
- Storage containers for food etc
- Cutlery and crockery is already thought of and available in abundance to you.
- Fully equipped kitchen (stove, oven, microwave, kettle etc)
- Towels
- A cute chocolate is waiting at your bedside table
- The suites and linen have a fresh clean smell
- Extremely safe parking, I always felt safe as a women

Extra mentions:
- The most comfortable bed and cosiest bedding
- Modern
- Very tranquil & peaceful
- Great value for money
- Trusted facility
- There are many amenities in the area (wine farms, play areas for kids, restaurants, beach)
- Family friendly

The owners are amazing individuals and an inspirational couple. They are very attentive, helpful, open minded and create a warm and safe environment. I forgot my shampoo and they supplied me with some till I could run to the shops the next day.

I would highly recommend and return to Simply The Choice Manor with excitement!

Tiaan van Wyk

07:06 08 Aug 25

What a amazing stay. Host's are amazing rooms are neat and gives a amazing welcoming feeling.Thanks for the 3 week stay.

chris viljoen

16:57 07 Aug 25

The story behind the guest house is heart warming and this is truly a home away from home.I felt right at home,the rooms are well equiped with everything needed to make a long stay comfortable. The hosts went out of their way to make my stay comfortable and i would definitely recoment the establishment to people who whish to have peace and tranquility around them when away from home.

Philip Kruger

15:53 07 Aug 25

I had an amazing stay at this guest house! The location is perfect, the amenities are excellent, and the place is wonderfully quiet - ideal for relaxation. The hospitality of the owners was outstanding - friendly, helpful, and made me feel like I was in a second home. I highly recommend this guest house for its fantastic combination of location, amenities, and warm hospitality. Would definitely stay again!

Paula de abreu

15:56 03 Aug 25

The room is beautiful.The bed with electric blanket was amazing as it rained and was cold the night we stayed. Super clean and modern look. Secure parking.Everything about the Manor is amazing. The hosts are a lovely couple they will go the extra mile for you.
I will definitely return.
Looking for a B&B this is the one!!

John de Abreu

15:55 03 Aug 25

Must say, from the out its a beautiful Dutch style house but once inside it becomes a little holiday setting of its own. Felt like you are hours away from home. Such a relaxing outdoor atmosphere, very neat and clean and exceptionally clean inside. The bonus for both wife and myself was the electric blankets that I never experienced at other places. Parking on that cold rainy day was a pleasure All was undercover. Well done to the owners 👏 I will recommend this place to anyone 👍

Neil Harris

07:17 21 Jul 25

What an incredible place to stay. The hosts were very welcoming. The room we stayed in was very well equipped and very comfortable. We will certainly be back when we travel down to Capetown again.